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A customized in-salon treatment regimen is created depending on the client’s scalp concern. Based on expert analysis of the scalp, specialist proposes personalized Active Care Soothing or Simulating scalp therapy used with three tools integrated with the Scalp Scan Stimulating Device. The scrub exfoliates and thoroughly cleans the scalp using micro vibrations.
The second tool is an electrostimulation comb that conditions the hair using low-intensity current, providing better penetration of our products. The comb is also equipped with LED lights that stimulate the scalp using pulses of light in different frequencies.
- - Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- - If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- - You will receive the credit within 5 to 7 business days, depending on your card issuer’s policies.
- - You have 30 calendar days to return an item from the date you received it.
- - To be eligible for a return, your item must be unused and in the same condition that you received it.
- - Your item must be in the original packaging.
- - Your item needs to have the receipt or proof of purchase.
All items to be returned to: Pro|Gen Labs Attn: Returns 1501 Northpoint Parkway | Suite 100 | West Palm Beach | FL | 33407
- - You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable unless product was defective or damaged during shipping.
- - If you receive a refund, the cost of return shipping will be deducted from your refund.